Terms of Service

Prohibited Businesses

You must not use Stripe’s services for any illegal activities or for the businesses or product types listed below. The types of businesses listed here are representative of prohibited categories, but this is not an exhaustive list.

Any illegal products and services

  • Illegal drugs, substances designed to mimic illegal drugs, (including kava)
  • Equipment and items intended to be used for making or using drugs
  • Fake references or ID-providing services
  • Telecommunications manipulation equipment including jamming devices
  • Businesses that engage in, encourage, promote or celebrate unlawful violence or physical harm to persons or property
  • Businesses that engage in, encourage, promote or celebrate unlawful violence toward any group based on race, religion, disability, gender, sexual orientation, national origin, or any other immutable characteristic
  • Any other products or services that are in violation of law in the jurisdictions where your business is located or targeted to

Adult content and services (See the FAQs for additional details)

  • Adult services, including prostitution, escorts, pay-per-view, sexual massages, fetish services, mail-order brides, and adult live chat features
  • Adult video stores
  • Gentleman's clubs, topless bars, and strip clubs
  • All online dating services, including matchmakers
  • Pornography and other mature audience content (including literature, imagery and other media) depicting nudity or explicit sexual acts
  • Any artificial-intelligence-generated content that meets the above criteria
  • Cyberlockers, regardless of if they host adult content

Debt relief companies

  • Debt settlement, debt negotiation, and debt consolidation

Gambling

  • Games of chance including gambling, internet gambling, casino games, sweepstakes and contests, and fantasy sports leagues with a monetary or material prize
  • Games of skill including video game and mobile game tournaments or competitions, darts, card games, and board games with a monetary or material prize
  • Payments of an entry or player fee that promises the entrant or player will win a prize of value
  • Sports forecasting or odds making with a monetary or material prize
  • Lotteries
  • Bidding fee auctions

Government services

  • Offering products and services by or on behalf of embassies and consulates
  • Offering government services without authorization or value add
  • Offering government services with misleading claims
  • Disbursement of government economic support, such as grants

Identity services

  • Identity theft protection services including monitoring and recovery

Products and services that infringe on intellectual property rights

  • Sales or distribution of music, movies, software, or any other licensed materials without appropriate authorization
  • Counterfeit goods
  • Cyberlockers, regardless of if they host infringing content
  • Illegally imported or exported products
  • Unauthorized sale of brand name or designer products or services
  • Any other products or services that directly infringe or facilitate infringement upon the trademark, patent, copyright, trade secrets, proprietary or privacy rights of any third party

The following legal services

  • Bankruptcy attorneys
  • Bail bonds
  • Law firms collecting funds for purposes other than legal service fee payment

Lending and credit

  • Loan repayments with credit cards
  • Credit monitoring, credit repair and counseling services

Marijuana (See the FAQs for additional details)

  • Cannabis products
  • Cannabis dispensaries and related businesses
  • CBD products with THC levels that are greater than the applicable local jurisdiction’s legal limit, including CBD edibles
  • Hydroponic equipment and other cultivation or production equipment marketed for growing marijuana
  • Courses and information on cultivating marijuana

Nutraceuticals and pseudo pharmaceuticals

  • Pseudo pharmaceuticals or nutraceuticals focused on significant weight loss or sexual performance
  • Pseudo pharmaceuticals or nutraceuticals making unsupportable or harmful claims

Non-fiat currency

  • Cryptocurrency mining and staking
  • Initial coin offerings (ICOs)
  • Secondary NFT sales

Travel

  • Commercial airlines and cruises
  • Timeshare services

Unfair, deceptive, or abusive acts or practices

(acts or practices that contravene rules, laws, regulation or guidance prescribed by the Federal Trade Commission, Consumer Financial Protection Bureau or other local consumer regulatory bodies)

  • Pyramid schemes
  • Multi-level marketing services offering commission or recruitment-based sales
  • “Get rich quick” schemes, including:
    • Investment opportunities or other services that promise high rewards to mislead consumers;
    • Schemes that claim to offer high rewards for very little effort or up front work;
    • Sites that promise fast and easy money
  • Businesses that make outrageous claims, use deceptive testimonials, use high-pressure upselling, or use fake testimonials; (with or without a written contract)
  • Businesses offering unrealistic incentives or rewards as an inducement to purchase products or services
  • No value added services including the sale or resale of a service without added benefit to the buyer and resale of government offerings without authorization or added value
  • Sales of online traffic or engagement
  • Negative option marketing, negative option membership clubs, and reduced price trials with unclear or hidden pricing
  • Telemarketing
  • Predatory mortgage consulting
  • Predatory investment opportunities with no or low money down
  • Suspicious remote technical support
  • Door-to-door sales
  • Document falsification services
  • Any other businesses that Stripe considers unfair, deceptive, or predatory towards consumers

Weapons, firearms, explosives and dangerous materials

  • Guns, gunpowders, ammunitions, fireworks and other explosives
  • Weapon components such as firing pins, magazines, clips, and firearm conversion kits and any 3D-printed weapons
  • Improperly marked replicas of modern firearms, including toys
  • Pepper spray and stun guns
  • Swords and katanas, unless they are meant as replicas or for the practice of martial arts
  • Machetes
  • Disguised knives and knives with opening mechanisms designed for quick deployment of a blade
  • Pesticides requiring application by a certified professional
  • Research chemicals
  • Toxic, flammable, combustible or radioactive materials
  • Unmailable goods, per the United States Postal Service

Restricted Businesses

You must not use Stripe’s services for the following activities, unless you have received prior written approval from Stripe. If you think your business falls into one of the restricted categories, please contact us. Due to card network rules, requirements of financial partners, and our own compliance and legal obligations, if your business falls into one of the categories below, Stripe might not be able to grant approval for your business to use our products. If we do provide approval, note that the approval is specific to each service offer and it may be modified or revoked by Stripe at any time per the terms of the Stripe Services Agreement.

Read more about Restricted Businesses in our FAQs

The types of businesses listed below are representative of our Restricted Businesses, but not exhaustive.

Content creation platforms (See the FAQs for additional details)

Platforms that host or distribute third-party content and enable content creators to:

  • Receive content-related tips and other payments in exchange for their content
  • Sell exclusive content or digital goods

Note: Individual content creators on approved platforms (for example, connected accounts of an approved Stripe Connect user) and those directly distributing their own content (for example, on their own website) do not require pre-approval. However, all content creators must comply with the Stripe Services Agreement and this Prohibited and Restricted Businesses list (which, for example, prohibits the sale of adult content) and are subject to monitoring by Stripe to ensure compliance.

Regulated industries

  • Cannabidiol (CBD) (See the FAQs for additional details)
  • Financial products and services
  • Pharmaceuticals, medical devices and telemedicine (See the FAQs for additional details)
  • Tobacco
  • Non-fiat currency and stored value
  • Others

Jurisdiction-Specific Prohibited Businesses

  • Genital prosthetics
  • Sex accessories and lifelike sex toys

  • Mortgage consulting

  • Alcohol
  • Captive insurance companies
  • Cash couriers
  • Charities
  • Chit funds
  • Currency exchange
  • Currency transportation
  • Dating and matchmaking services
  • Gambling equipment
  • Genital prosthetics
  • Junket operators
  • Lobby groups and political organizations
  • Mining and oil drilling and refining
  • Personal investment vehicles / companies
  • Religious organizations
  • Sex accessories and sex toys
  • Trust service providers
  • Unlicensed financial institutions

  • Advisory Services Related to Drop Shipping and the Resale of Goods
  • Animals
  • C2C services outside of Stripe Connect
  • Consultation and advisory or prediction services relating to online gaming or gambling
  • Consultation or advisory services providing guidance, information or tools on how to profit through trading or investments in financial products or cryptocurrency or running a resale or dropshipping business
  • Donations to individuals
  • Fundraising for or financing of businesses that are listed as prohibited or restricted above
  • Genital prosthetics
  • Health instruments
  • Industrial waste disposal and garbage disposal devices and water purifiers
  • International marriage brokerage businesses
  • Mortgage consulting
  • Private investigators or protection services
  • Psychic services and fortune tellers
  • Sex accessories and lifelike sex toys
  • Businesses without a “Commercial Disclosure” page on their website as required by the Specified Commercial Transactions Act (SCT)—for more information, see how to create and display a “Commerce Disclosure”

  • Genital prosthetics
  • Matchmaking
  • Sex accessories or sex toys

  • Adoption agencies
  • Cross-border currency exchange services
  • Debt collection agencies
  • Direct marketing-travel
  • Electronic cigarettes for card-not-present transactions
  • Ephedrine
  • Game console modification devices
  • Genital prosthetics
  • HCG weight loss
  • Investment services
  • Sex accessories or lifelike sex toys
  • Penny auctions
  • Private investigators or protection services
  • Psychic services and fortune tellers
  • Search engine optimization
  • Telemedicine

  • Prepaid phone cards and sim cards
  • Sale of ads for any products or services deemed illegal in Singapore– sales of products that facilitate payments to any of these products or services
  • Sex accessories or sex toys

  • P: Charities
  • P: Dating services
  • R: Food and cosmetics
  • P: Historical artifacts
  • R: Hotels, tour operators, and transportation services
  • P: Online alcohol sales
  • P: Private investigators or detective agencies
  • P: Psychic services and fortune tellers
  • P: Timeshares
  • P: Vehicle sales
  • P: Vitamins

  • Gambling equipment
  • Genital prosthetics
  • Historical artifacts, ivory products, prison-made products
  • Private investigators or detective agencies
  • Matchmaking services
  • Sex accessories or sex toys

  • Extended warranties and subscriptions over one year
  • Mortgage consulting
  • Pseudo pharmaceuticals or nutraceuticals focused on weight loss
  • Shipping brokers and freight forwarders, without prior authorization from Stripe

Prohibited Uses of Stripe Products

Prohibitions for Stripe Issuing Products

Consumer use

Consumer use of Stripe Issuing is when an Issuing card is created to fully or partially enable payments for personal, family or household use, including:

  • Providing a payment method loaded with or that accesses consumer funds
  • Cards that disburse payroll or payouts
  • Any other uses that directly or indirectly enable payments using the consumer’s funds

International use

When you sign up for Stripe Issuing, you share with Stripe the location of your business, the physical address of your beneficial owners, and the jurisdiction in which your business is registered. Stripe requires that the physical location of your business, its jurisdiction of registration, and the physical address of at least one of your beneficial owners all match. Furthermore, you must use Issuing cards primarily in the same jurisdiction.

Lending use

You can’t use Stripe Issuing as a method to extend credit to your customers using your own funds, unless you have the appropriate licensing to do so and you have received express consent from Stripe to use Issuing for that purpose.

Other abusive use

  • Using Issuing cards to abuse free trial products at scale
  • Using Issuing cards to buy in-demand items or services with the sole intent to sell them for profit (for example, retail scalping)
  • Using Issuing cards for any other illegitimate purposes

Noncompliance

As a user of Stripe Issuing, you must comply with our US compliance guidelines (or see the EU and UK specific guidelines) and our compliance teams might ask you to update your marketing materials or aspects of your user experience. This helps to make sure that both you and Stripe continue to comply with federal, state or any equivalent local or country specific laws and regulations that govern the use of these financial products. Failure to comply within the requested time frames might result in the closure of your Stripe account.

Inactivity

If there is inactivity on all cards associated with an account for a period of 12 consecutive months, Stripe automatically closes your Issuing account.

Integration type

If you plan to enable your customers to use Stripe Issuing for purposes of creating cards for your customers’ employees or contractors, you must implement Stripe Issuing on Connect (for example, if you’re a platform that wants to enable your customers to create cards for their employees to use for business travel or marketing expenses, you must create a Connect Account for each of your customers). Please consult Stripe if you have any questions regarding the correct integration type for your business.